Orders & shipping
How do I return my order?
Fill in our returns form at tapestudios.com/pages/returns. You get a confirmation by email straight away and your return label within 1 business day. Prefer email? Mail returns@tapestudios.com with your order number.
All orders can be returned within 14 days.
You have 14 days after delivery to withdraw from your purchase. We refund within 14 days after we receive your return, to your original payment method. Read the full returns policy.
Are there any shipping costs?
Deliveries within The Netherlands:
- Free shipping for all orders
Deliveries within Europe:
- Shipping cost: €6.95
Deliveries in all other countries:
- Shipping cost: €19.50
Can I still change my order?
If you want to change your order, please send us an email to info@tapestudios.com. We will see what is still possible.
How can I track my order?
As soon as your order is shipped we will send you a track & trace code by mail. This way you can track your order.
Account Info
Do I have to create an account?
No. You can check out as a guest. With an account you see all your orders and their status in one place. Click the account icon at the top of the page and sign in with your email address.
How do I log in to my account?
You don’t need a password. Click the account icon, enter your email address and we send you a 6-digit code to sign in.
