Free shipping to the Netherlands
Orders & shipping
How do I return my order?
To initiate the return process, please contact us via info@tapuestudios.com with your order number, reason for return and follow the provided instructions in our Return Policy.
All orders can be returned within 14 days.
Once we have received the order return, the refund will be processed within 14 business days.
Are there any shipping costs?
Deliveries within The Netherlands:
- Free shipping for all orders
Deliveries within Europe:
- Shipping cost: €6.95
Deliveries in all other countries:
- Shipping cost: €19.50
Can I still change my order?
If you want to change your order, please send us an email to info@tapestudios.com. We will see what is still possible.
How can I track my order?
As soon as your order is shipped we will send you a track & trace code by mail. This way you can track your order.
Account Info
Do I have to create an account?
No, you don't have to create an account. However, we strongly recommend that you create an account so that you can take advantage of the various benefits it offers. For example, you will be able to access your account easily the next time you visit us, and you will also be able to get personalized recommendations and services tailored to your needs. By creating an account with us, you will be able to make the most out of our services and save time in the future.
How do I change my account password?
If you have forgotten your password, don't worry. You can easily reset it by clicking the 'forgot password' link. Once you click the link, you will receive an email with instructions on how to create a new password. Follow the instructions to set a new password that is secure and easy to remember. Remember to keep your password safe and never share it with anyone.